AI Assistants That Know Your Business
An AI assistant that answers questions from your own procedures, documents, and business data, so your staff and customers get accurate answers in seconds instead of waiting on the one person who knows.
Free ConsultationThe problem
Knowledge stuck in a few heads
Every business has questions that get asked again and again. How do we handle this return? What did this customer order last quarter? Where is the procedure for that machine? The answers exist in manuals, shared drives, and databases, but finding them takes time, so people interrupt whoever knows.
Our approach
Answers from your own sources
We build assistants that draw on your own documents and data rather than the open internet. Each answer points back to its source so people can check it, and access follows your existing permissions, so staff only see what they are allowed to see.
Assistants can live where your people already work: a web page, your intranet, Microsoft Teams, or your website for customers.
How it works
How we build an assistant
Gather
We identify the documents, procedures, and data the assistant should draw on.
Connect
We connect those sources securely, respecting who may see what.
Test
Your team asks real questions and we tune the answers until they are reliable.
Launch
The assistant goes live where your people work, with usage and feedback tracked.
Typical uses
- Staff questions about procedures and policies
- Product and parts lookup for sales and service
- Plain-English questions about your business data
- Customer questions answered on your website
- Onboarding help for new employees
Built to be trusted
- Answers cite the document or record they came from
- Access follows your existing permissions
- Your data is not used to train public models
- Questions it cannot answer are handed to a person
Questions
Frequently Asked Questions
Will it make things up?
We ground the assistant in your own sources and have it cite them, which greatly reduces made-up answers. When the sources do not contain an answer, it says so and points the user to a person.
Can it answer questions about our live data?
Yes. An assistant can query your ERP or database directly, for example to report what a customer ordered or what is in stock, within the permissions we give it.
Where does our data go?
We use business AI services whose terms keep your data out of model training, and we can walk your team through every place data is stored or sent.
Related
More Ways We Can Help
Document Data Entry
Invoices, orders, and delivery tickets read by AI and entered into your systems.
Learn more →Workflow Automation
Connect your systems and let routine steps happen on their own.
Learn more →AI Consulting in Mobile, AL
Local, in-person AI help from a downtown Mobile firm.
Learn more →What would your team ask an assistant first?
Book a free consultation and we will scope an assistant around your own documents and data.