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AI Assistants That Know Your Business

An AI assistant that answers questions from your own procedures, documents, and business data, so your staff and customers get accurate answers in seconds instead of waiting on the one person who knows.

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The problem

Knowledge stuck in a few heads

Every business has questions that get asked again and again. How do we handle this return? What did this customer order last quarter? Where is the procedure for that machine? The answers exist in manuals, shared drives, and databases, but finding them takes time, so people interrupt whoever knows.

Our approach

Answers from your own sources

We build assistants that draw on your own documents and data rather than the open internet. Each answer points back to its source so people can check it, and access follows your existing permissions, so staff only see what they are allowed to see.

Assistants can live where your people already work: a web page, your intranet, Microsoft Teams, or your website for customers.

How it works

How we build an assistant

Gather

We identify the documents, procedures, and data the assistant should draw on.

Connect

We connect those sources securely, respecting who may see what.

Test

Your team asks real questions and we tune the answers until they are reliable.

Launch

The assistant goes live where your people work, with usage and feedback tracked.

Typical uses

  • Staff questions about procedures and policies
  • Product and parts lookup for sales and service
  • Plain-English questions about your business data
  • Customer questions answered on your website
  • Onboarding help for new employees

Built to be trusted

  • Answers cite the document or record they came from
  • Access follows your existing permissions
  • Your data is not used to train public models
  • Questions it cannot answer are handed to a person

Questions

Frequently Asked Questions

Will it make things up?

We ground the assistant in your own sources and have it cite them, which greatly reduces made-up answers. When the sources do not contain an answer, it says so and points the user to a person.

Can it answer questions about our live data?

Yes. An assistant can query your ERP or database directly, for example to report what a customer ordered or what is in stock, within the permissions we give it.

Where does our data go?

We use business AI services whose terms keep your data out of model training, and we can walk your team through every place data is stored or sent.

What would your team ask an assistant first?

Book a free consultation and we will scope an assistant around your own documents and data.

Free Consultation